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Production Ticket(ST) #9480

EData - Inquiry on how to use system

Added by Muhammed Assyafiq Bin Ahmad Kamal about 1 year ago. Updated about 1 year ago.

Status:
Ticket Resolved
Priority:
P3 - Medium
Start date:
03/07/2023
Due date:
13/07/2023
% Done:

100%

Estimated time:
Job Remark:
Ticket Logged Date:
03/07/2023
Ticket No.:
Related Ticket ID:
Type:
SLA Initial Response:
SLA Delivery:
Esclation Time:
Issue Reoccurance#:
Actual Initial Response:
Resolution:

User separate chart of account

Requester ExpectedDeliveryDate:
Delay Justification:
Priority Seq:
Effort (Hour):
External Ticket #:

None

Guidance or help by :
None

Description

1. How to separate account for F&B and Bowling (sales & expenses)
2. How to manage chart of account (Dashboard)
3. How to handle unused category and not show in report 0.00

History

#1 Updated by Muhammed Assyafiq Bin Ahmad Kamal about 1 year ago

  • Status changed from Assigned To to Support In Progress
  • % Done changed from 0 to 20

#2 Updated by Muhammed Assyafiq Bin Ahmad Kamal about 1 year ago

Hi @SST2u Official (teo) , we have a few inquiry from our customer. Can you help us by reading below and advise ?

1. How to separate account for F&B and Bowling (sales & expenses)
Initial L1 check : We noticed that there is setting for tags and tags group. The purpose is to cater above ? Mr teo, please advise the appropriate way to handle it.

2. How to manage chart of account to split those 2
Initial L1 check : We noticed that COA are not able to split but all the reporting are able to separate by tag group. Mr teo, please advise the appropriate way to handle it.

3. How to handle unused category and not show in PnL report 0.00
Initial L1 check : No findings, and not able to advise user. Need Mr Teo advise.

#3 Updated by Muhammed Assyafiq Bin Ahmad Kamal about 1 year ago

  • Due date changed from 06/07/2023 to 13/07/2023
  • Status changed from Support In Progress to Ticket Resolved
  • % Done changed from 20 to 100
  • Resolution updated (diff)

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