Production Ticket(ST) #9400
Whatsapp Escalation : the print excel function under received payment tab is not functioning well.
Start date:
20/06/2023
Due date:
21/06/2023
% Done:
100%
Estimated time:
Job Remark:
Ticket Logged Date:
20/06/2023
Ticket No.:
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SLA Initial Response:
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Issue Reoccurance#:
Actual Initial Response:
Resolution:
Simulate the issue using demo account and escalate to principle. Principle has resolved the issue and case closed.
Root cause : Escalation to L2
Requester ExpectedDeliveryDate:
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Effort (Hour):
External Ticket #:
None
Guidance or help by :
None
Description
[4:43 pm, 19/06/2023] Edata System: hi did here is FAV365 support ?
[4:43 pm, 19/06/2023] Edata System: we are eData Systems
[4:43 pm, 19/06/2023] Edata System: the print excel function under received payment tab is not functioning well
History
#1 Updated by Muhammed Assyafiq Bin Ahmad Kamal over 1 year ago
- Status changed from Assigned To to Support In Progress
#2 Updated by Muhammed Assyafiq Bin Ahmad Kamal over 1 year ago
- Status changed from Support In Progress to Ticket Resolved
- % Done changed from 0 to 100
- Resolution updated (diff)