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Production Ticket(ST) #9388

Whatsapp Escalation - I just want to amend RESTORAN AR ROBAH YEAR 2022 figure, can help to open back for me?

Added by Muhammed Assyafiq Bin Ahmad Kamal over 1 year ago. Updated over 1 year ago.

Status:
Ticket Resolved
Priority:
P3 - Medium
Start date:
19/06/2023
Due date:
20/06/2023
% Done:

100%

Estimated time:
Job Remark:
Ticket Logged Date:
19/06/2023
Ticket No.:
Related Ticket ID:
Type:
SLA Initial Response:
SLA Delivery:
Esclation Time:
Issue Reoccurance#:
Actual Initial Response:
Resolution:

Request principle to open the account for 3 days. Account been opened and request fulfilled. Case closed

Requester ExpectedDeliveryDate:
Delay Justification:
Priority Seq:
Effort (Hour):
External Ticket #:

None

Guidance or help by :
None

Description

[8:37 pm, 16/06/2023] MCC chongmingchuan: I just want to amend RESTORAN AR ROBAH YEAR 2022 figure, can help to open back for me?
[8:37 pm, 16/06/2023] MCC chongmingchuan: Year 2023 no more continue with this company
[8:37 pm, 16/06/2023] MCC chongmingchuan: If I just open for one day to amended account data 2022 for only RESTORAN AR ROBAH, how much you want charge if any , please let me know
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[8:38 pm, 16/06/2023] MCC chongmingchuan: Hi team, can send request to leong and help to temporary open that account for 2 to 3 days.. No need mention any charges
[8:39 pm, 16/06/2023] MCC chongmingchuan: Can send official email to them..
[8:39 pm, 16/06/2023] MCC chongmingchuan: I am checking with the client and see when she want to open
[8:47 pm, 16/06/2023] MCC chongmingchuan: Help to request open until Tuesday for then.

df3f9b23-8c35-4d5c-8db6-19cafd4a468d.jpg (55 KB) df3f9b23-8c35-4d5c-8db6-19cafd4a468d.jpg Muhammed Assyafiq Bin Ahmad Kamal, 19/06/2023 09:10 AM

History

#1 Updated by Muhammed Assyafiq Bin Ahmad Kamal over 1 year ago

  • Status changed from Assigned To to Support In Progress

#2 Updated by Muhammed Assyafiq Bin Ahmad Kamal over 1 year ago

  • Status changed from Support In Progress to Escalated to 3rd Party
  • % Done changed from 0 to 50
  • Resolution updated (diff)

Dear @365 Principal Leong ,

Please help to open RESTORAN AR ROBAH account for 3 days from Today 19th June until Wednesday 21st June 2023. The purpose if to fulfil customer request for them to amend their year 2022 data.

#3 Updated by Muhammed Assyafiq Bin Ahmad Kamal over 1 year ago

  • Status changed from Escalated to 3rd Party to Ticket Resolved
  • % Done changed from 50 to 100

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