Production Ticket(ST) #9363
Whatsapp Escalation - hi, i am Eunice from Visions Think Solutions Sdn Bhd, would like to seek support for the finance365
Start date:
14/06/2023
Due date:
15/06/2023
% Done:
100%
Estimated time:
Job Remark:
Ticket Logged Date:
14/06/2023
Ticket No.:
Related Ticket ID:
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SLA Initial Response:
SLA Delivery:
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Issue Reoccurance#:
Actual Initial Response:
Resolution:
Refer manual and advice user. Inquiry fulfilled and case closed.
Requester ExpectedDeliveryDate:
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External Ticket #:
None
Guidance or help by :
None
Description
[2:58 pm, 14/06/2023] Eunice Low: I would like to extract the gross profit for specific product
[2:58 pm, 14/06/2023] Eunice Low: is that do-able in the system?
[2:58 pm, 14/06/2023] Eunice Low: gross profit data
[2:59 pm, 14/06/2023] mccsupport: Hi, may i know if you are referring to Express 365 or Finance 365 accounting ?
[2:59 pm, 14/06/2023] Eunice Low: finance365
[3:00 pm, 14/06/2023] mccsupport: Hold on a moment, let us check and get back to you
[3:00 pm, 14/06/2023] Eunice Low: sure
[3:03 pm, 14/06/2023] Eunice Low: also, i realise there is no any search column that I can use right?
History
#1 Updated by Muhammed Assyafiq Bin Ahmad Kamal over 1 year ago
- Status changed from Assigned To to Support In Progress
#2 Updated by Muhammed Assyafiq Bin Ahmad Kamal over 1 year ago
- Status changed from Support In Progress to Pending Client Verification
- % Done changed from 0 to 100
- Resolution updated (diff)
#3 Updated by Muhammed Assyafiq Bin Ahmad Kamal over 1 year ago
- Status changed from Pending Client Verification to Ticket Resolved