Production Ticket(ST) #9036
Whatsapp Escalation - Datanory Trial New application is slow even in login. Request to check
Start date:
17/04/2023
Due date:
18/04/2023
% Done:
100%
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Ticket Logged Date:
17/04/2023
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Find out the issue is due to memory bottleneck. Resolved by increasing the memory to 14GB from 12GB and add additional 1 core to improve performance. Server is currently under monitoring but the issue has been resolved.
Root cause : Server Resources Bottleneck
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History
#1 Updated by Muhammed Assyafiq Bin Ahmad Kamal over 1 year ago
- Status changed from Assigned To to Support In Progress
#2 Updated by Muhammed Assyafiq Bin Ahmad Kamal over 1 year ago
- Status changed from Support In Progress to Pending Client Verification
- % Done changed from 0 to 100
- Resolution updated (diff)
#3 Updated by Muhammed Assyafiq Bin Ahmad Kamal over 1 year ago
- Status changed from Pending Client Verification to Ticket Resolved