Production Ticket(ST) #9033
Whatsapp Escalation - User Type and Mobile Access of the user not exist in Master Table
Start date:
17/04/2023
Due date:
18/04/2023
% Done:
100%
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Ticket Logged Date:
17/04/2023
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Resolution:
Find out the issue happened during initial master data upload. Whereby the column was filled with invalid data. The issue been resolved by patching member type id and the access type id. Issue confirmed resolved and case closed.
Root cause : Master Data Maintenance Error
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None
History
#1 Updated by Muhammed Assyafiq Bin Ahmad Kamal over 1 year ago
- Status changed from Assigned To to Support In Progress
#2 Updated by Muhammed Assyafiq Bin Ahmad Kamal over 1 year ago
- Status changed from Support In Progress to Pending Client Verification
- % Done changed from 0 to 100
- Resolution updated (diff)
#3 Updated by Muhammed Assyafiq Bin Ahmad Kamal over 1 year ago
- Status changed from Pending Client Verification to Ticket Resolved