Production Ticket(ST) #12283
Express365 - print issue in Cash sales report
Job Remark:
Ticket Logged Date:
23/07/2024
Ticket No.:
Related Ticket ID:
Type:
Support Request
SLA Initial Response:
23/07/2024
SLA Delivery:
25/07/2024
Esclation Time:
23/07/2024
Issue Reoccurance#:
Actual Initial Response:
23/07/2024
Resolution:
problem: the description is long when key in
solution: escalate to leong
root cause: user enquiry - MCC
Requester ExpectedDeliveryDate:
Delay Justification:
Priority Seq:
Effort (Hour):
External Ticket #:
None
Guidance or help by :
None
Description
Hi, I from uxis Mobile enterprise
This cash bill can’t print two pages, can u help me check it? Item 6 and 7 can’t see
I using express 365
History
#1 Updated by Alfred Tan 2 months ago
- Status changed from Assigned To to Support In Progress
#2 Updated by Alfred Tan 2 months ago
- Status changed from Support In Progress to Pending Client Verification
- % Done changed from 0 to 100
- Esclation Time set to 23/07/2024
- Actual Initial Response set to 23/07/2024
- Resolution updated (diff)
#3 Updated by Alfred Tan 2 months ago
- Status changed from Pending Client Verification to Ticket Resolved
Hi @365 Principal Leong , could you assist us by checking this cash sales module? I’ve noticed that the user description is lengthy, but the user insists on adding it to the description. Is it possible to print this document across two pages, or is there another way to handle this?
company: uxis Mobile enterprise