Production Ticket(ST) #12281
Snekku-hi @Azhar13 5L047 inv empty, user MC8, please assist
Job Remark:
Ticket Logged Date:
23/07/2024
Ticket No.:
Related Ticket ID:
Type:
Support Request
SLA Initial Response:
22/07/2024
SLA Delivery:
Esclation Time:
Issue Reoccurance#:
Actual Initial Response:
22/07/2024
Resolution:
1)checked Web portal
2) checked DMS database
Root cause--> no root cause
Requester ExpectedDeliveryDate:
Delay Justification:
Priority Seq:
Effort (Hour):
External Ticket #:
None
Description
History
#1 Updated by Muhammed Azhar Mohamed Maideen 2 months ago
- Project changed from Datanory to Datanory - SNEKKU
#3 Updated by Muhammed Azhar Mohamed Maideen 2 months ago
- Status changed from Assigned To to Support In Progress
#4 Updated by Muhammed Azhar Mohamed Maideen 2 months ago
- Status changed from Support In Progress to Pending Client Verification
- Type set to Support Request
- Resolution updated (diff)
#6 Updated by Muhammed Azhar Mohamed Maideen 2 months ago
- Status changed from Pending Client Verification to Ticket Resolved
- Actual Initial Response set to 22/07/2024
- Resolution updated (diff)