Production Ticket(ST) #12267
Snekku- hi @~Jann Yap this caused mysoft wrong ya, as should be 5.33
Job Remark:
Ticket Logged Date:
19/07/2024
Ticket No.:
Related Ticket ID:
Type:
Support Request
SLA Initial Response:
19/07/2024
SLA Delivery:
Esclation Time:
Issue Reoccurance#:
Actual Initial Response:
22/07/2024
Resolution:
No root cause
Requester ExpectedDeliveryDate:
Delay Justification:
Priority Seq:
Effort (Hour):
External Ticket #:
None
Description
88.8 x 2 x 3% = 5.328
History
#1 Updated by Muhammed Azhar Mohamed Maideen 2 months ago
Reqgarding this ticket, I had a conversation regarding the rounding issue I suspect this is related to this enquiry
you may Search this whatsapp conversation hi @Azhar13 62.40*2%= 1.248, but if use promo discount will round of become 1.25?
#2 Updated by Rashdan Hussin 2 months ago
- Status changed from Assigned To to Support In Progress
#3 Updated by Rashdan Hussin 2 months ago
- Status changed from Support In Progress to Pending Client Feedback
- Assignee changed from Rashdan Hussin to Muhammed Azhar Mohamed Maideen
hi @~Leewei as we mentioned before ,the calculation is different between promotion discount and additional discount.
For promo discount, the discount is calculated on unit price first. then promo discount is the sum on discounted value. While for additional discount, discount is applied after the total amount. The variance in between is due to rounding at discounted unit price on promo discount.
#5 Updated by Muhammed Azhar Mohamed Maideen about 2 months ago
- Status changed from Pending Client Feedback to Ticket Resolved
- Type set to Support Request
- Actual Initial Response set to 22/07/2024
- Resolution updated (diff)