Production Ticket(ST) #12258
Kara- Hi good afternoon , saya sudah 2 kali nak ambik gambar pricetag then dia terus keluar ke page home , hampir siap then hilang kena ambil semulaa
Job Remark:
Ticket Logged Date:
18/07/2024
Ticket No.:
Related Ticket ID:
Type:
Support Request
SLA Initial Response:
18/07/2024
SLA Delivery:
Esclation Time:
Issue Reoccurance#:
Actual Initial Response:
18/07/2024
Resolution:
-No resolution for this ticker since we could not replicate the issue. We will keep under monitoring status if incurs in the future.
Requester ExpectedDeliveryDate:
Delay Justification:
Priority Seq:
Effort (Hour):
External Ticket #:
None
History
#1 Updated by Muhammed Azhar Mohamed Maideen 2 months ago
Already request to anydesk to further checking
#2 Updated by Muhammed Azhar Mohamed Maideen 2 months ago
- Status changed from Assigned To to Support In Progress
#3 Updated by Muhammad Arif 2 months ago
- Due date changed from 19/07/2024 to 23/07/2024
Azhar to follow up
#4 Updated by Muhammad Arif 2 months ago
- Assignee changed from Muhammad Arif to Muhammed Azhar Mohamed Maideen
#5 Updated by Muhammed Azhar Mohamed Maideen 2 months ago
- Status changed from Support In Progress to Pending Client Feedback
hi @~Hafyz Bukhary Could you please confirm if this issue is happening again? We have checked appears to be no issue from our end. Please verify from your side and let us know if the problem persists.
Additionally, could you provide the steps that lead to this scenario for further investigation?
Thank you
#6 Updated by Muhammed Azhar Mohamed Maideen 2 months ago
- Status changed from Pending Client Feedback to Monitoring
- Resolution updated (diff)
#8 Updated by Muhammed Azhar Mohamed Maideen about 2 months ago
- Status changed from Monitoring to Pending Client Verification
#9 Updated by Muhammed Azhar Mohamed Maideen about 2 months ago
- Status changed from Pending Client Verification to Ticket Resolved
- Type set to Support Request
- Actual Initial Response set to 18/07/2024