Production Ticket(ST) #12255
KARA- hi, saya dah check in and check out dua outlet, tapi dua dua outlet tu tak detect location.
Job Remark:
Ticket Logged Date:
18/07/2024
Ticket No.:
Related Ticket ID:
Type:
Support Request
SLA Initial Response:
18/07/2024
SLA Delivery:
Esclation Time:
Issue Reoccurance#:
Actual Initial Response:
18/07/2024
Resolution:
1) checked mobile
2) Checked user Database
3) root cause- No root cause
Requester ExpectedDeliveryDate:
Delay Justification:
Priority Seq:
Effort (Hour):
External Ticket #:
None
Description
History
#1 Updated by Muhammed Azhar Mohamed Maideen 2 months ago
- Status changed from Assigned To to Support In Progress
#2 Updated by Muhammed Azhar Mohamed Maideen 2 months ago
- File WhatsApp Video 2024-07-18 at 15.09.43_4a1491ff.mp4 WhatsApp Video 2024-07-18 at 15.09.43_4a1491ff.mp4 added
- Status changed from Support In Progress to Pending Client Verification
- Actual Initial Response set to 18/07/2024
- Resolution updated (diff)
#3 Updated by Muhammed Azhar Mohamed Maideen 2 months ago
- Project changed from Datanory Trial to Datanory - KARA
#5 Updated by Muhammed Azhar Mohamed Maideen 2 months ago
- Status changed from Pending Client Verification to Ticket Resolved
- Type set to Support Request