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Production Ticket(ST) #12244

Snekku- Hi @Azhar13, why sometimes not capture the chosen date?

Added by Muhammed Azhar Mohamed Maideen 2 months ago. Updated about 2 months ago.

Status:
Ticket Resolved
Priority:
P5 - Feature Request
Assignee:
Muhammed Azhar Mohamed Maideen
Start date:
16/07/2024
Due date:
15/08/2024
% Done:

0%

Estimated time:
Spent time:
1.50 h
Job Remark:
Ticket Logged Date:
16/07/2024
Ticket No.:
Related Ticket ID:
Type:
Change Request
SLA Initial Response:
16/07/2024
SLA Delivery:
Esclation Time:
Issue Reoccurance#:
Actual Initial Response:
29/07/2024
Resolution:

1) checked user Requirement

2) escalated to technical team to make change request on this

Requester ExpectedDeliveryDate:
Delay Justification:
Priority Seq:
Effort (Hour):
External Ticket #:

None

WhatsApp Video 2024-07-16 at 13.51.01_5d75a1df.mp4 (1.99 MB) WhatsApp Video 2024-07-16 at 13.51.01_5d75a1df.mp4 Muhammed Azhar Mohamed Maideen, 16/07/2024 04:59 PM

History

#1 Updated by Muhammed Azhar Mohamed Maideen 2 months ago

  • Status changed from Assigned To to Support In Progress

#2 Updated by Muhammed Azhar Mohamed Maideen 2 months ago

  • Status changed from Support In Progress to Escalated to Level 3
  • Resolution updated (diff)

#3 Updated by Muhammed Azhar Mohamed Maideen 2 months ago

  • Due date changed from 19/07/2024 to 15/08/2024

#4 Updated by Muhammed Azhar Mohamed Maideen about 2 months ago

  • Status changed from Escalated to Level 3 to Pending Client Verification

#5 Updated by Muhammed Azhar Mohamed Maideen about 2 months ago

  • Status changed from Pending Client Verification to Ticket Resolved
  • Type set to Change Request
  • Actual Initial Response set to 29/07/2024

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