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Production Ticket(ST) #12239

oromeo- internal storage still have error

Added by Muhammed Azhar Mohamed Maideen 2 months ago. Updated about 2 months ago.

Status:
Ticket Resolved
Priority:
P3 - Medium
Start date:
15/07/2024
Due date:
16/07/2024
% Done:

0%

Estimated time:
Spent time:
Job Remark:
Ticket Logged Date:
15/06/2024
Ticket No.:
Related Ticket ID:
Type:
Support Request
SLA Initial Response:
15/07/2024
SLA Delivery:
Esclation Time:
Issue Reoccurance#:
Actual Initial Response:
15/07/2024
Resolution:

1) checked user database

2) checked DMS system

Requester ExpectedDeliveryDate:
Delay Justification:
Priority Seq:
Effort (Hour):
External Ticket #:

None


Description

History

#1 Updated by Muhammed Azhar Mohamed Maideen 2 months ago

testing data

Org_id= Oromeo
User 200020

Customer Code: 3000/AE23
Test 1
Uploaded photo: photo taking module (mt- shelf before,mt Shelf- After,mt-posm, outlet photo) --> insert the photo and upload transaction , upload photo and upload internal story, Successfully uploaded internal storage

----------------
Test 2

All same
added remark under photo taking added survey and take photo and upload txn, upload photo and upload internal storage, Succesfully upload the database.

Test 3

-- Have to edit customer detail but we could not save customer and upload all the photo module

included photo in
customer detail
photo taking ( module each part already included photo)
Survey module
SKU SOS & OSA
abel to uploadtxn, photo , and internal storage as well
still undefined the error that fget by customer/

#2 Updated by Muhammed Azhar Mohamed Maideen 2 months ago

  • Status changed from Assigned To to Support In Progress

#3 Updated by Muhammed Azhar Mohamed Maideen 2 months ago

  • Status changed from Support In Progress to Escalated to Level 3
  • Resolution updated (diff)

#4 Updated by Muhammed Azhar Mohamed Maideen about 2 months ago

  • Status changed from Escalated to Level 3 to Support In Progress

#5 Updated by Muhammed Azhar Mohamed Maideen about 2 months ago

  • Status changed from Support In Progress to Ticket Resolved
  • Type set to Support Request
  • Actual Initial Response set to 15/07/2024

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