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Production Ticket(ST) #12227

Suntory - HI team, user report duplicate SO no again

Added by Muhammed Azhar Mohamed Maideen 2 months ago. Updated about 2 months ago.

Status:
Ticket Resolved
Priority:
P2 - High
Assignee:
Start date:
15/07/2024
Due date:
31/07/2024
% Done:

100%

Estimated time:
Job Remark:
Ticket Logged Date:
Ticket No.:
Related Ticket ID:
Type:
SLA Initial Response:
SLA Delivery:
Esclation Time:
Issue Reoccurance#:
Actual Initial Response:
Resolution:

Continue work in clickup ST-211

Requester ExpectedDeliveryDate:
Delay Justification:
Priority Seq:
Effort (Hour):
External Ticket #:

None


Description

also i recheck the issue list please update the action items and target fix date for the Pending items, for the last 1 highlight in green Suntory agree to not allow HQ user to edit the promotion if promotion start, please log internal ticket to Datanory team and get the target fix date, then update back to Suntory issue list

History

#1 Updated by Muhammed Azhar Mohamed Maideen 2 months ago

  • Priority changed from P3 - Medium to P2 - High

#2 Updated by Muhammed Azhar Mohamed Maideen 2 months ago

  • Subject changed from Suntory - also i recheck the issue list please update the action items and target fix date for the Pending items, for the last 1 highlight in green Suntory agree to not allow HQ user to edit the promotion if promotion start, please log internal ticket to to Suntory - HI team, user report duplicate SO no again

#4 Updated by Muhammad Arif 2 months ago

  • Status changed from Assigned To to Support In Progress

#5 Updated by Muhammad Arif 2 months ago

  • Tracker changed from Production Ticket(ST) to Production Bug(TT)
  • Status changed from Support In Progress to Assigned To
  • Ticket Logged Date deleted (15/07/2024)
  • SLA Initial Response deleted (15/07/2024)

#6 Updated by Muhammad Arif 2 months ago

  • Status changed from Assigned To to Development In Progress

#7 Updated by Muhammad Arif 2 months ago

  • Status changed from Development In Progress to Development Completed

#8 Updated by Muhammad Arif 2 months ago

  • Due date changed from 16/07/2024 to 31/07/2024
  • Status changed from Development Completed to Pending Local Deployment

#9 Updated by Muhammed Assyafiq Bin Ahmad Kamal about 2 months ago

  • Tracker changed from Production Bug(TT) to Production Ticket(ST)
  • Status changed from Pending Local Deployment to Assigned To

#10 Updated by Muhammed Assyafiq Bin Ahmad Kamal about 2 months ago

  • Status changed from Assigned To to Support In Progress

#11 Updated by Muhammed Assyafiq Bin Ahmad Kamal about 2 months ago

  • Status changed from Support In Progress to Ticket Resolved
  • % Done changed from 0 to 100
  • Resolution updated (diff)

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