Production Ticket(ST) #12226
Hi supoort team, Elain request to check for this promotion which setup by Any and min 24 to max 60
Start date:
13/07/2024
Due date:
14/07/2024
% Done:
100%
Estimated time:
Job Remark:
Ticket Logged Date:
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Type:
SLA Initial Response:
13/07/2024
SLA Delivery:
14/07/2024
Esclation Time:
Issue Reoccurance#:
Actual Initial Response:
13/07/2024
Resolution:
Root Cause: operation issue. Promo requires minimum 24 boxes. user buy 1 car of RIB PAST 5'S SACHET MB-36. this SKu 1 carton = 12 box only
Requester ExpectedDeliveryDate:
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External Ticket #:
None
Description
Hi supoort team, Elain request to check for this promotion which setup by Any and min 24 to max 60.
Then with this order is it system should give promotion.
customer code: 30167026
Morning @Arif Ibrahim according user the 1st item supoose entitled promotion but system not show.
That's the reason she try to clarify the setup yesterday
History
#1 Updated by Muhammad Arif 2 months ago
- Status changed from Assigned To to Support In Progress
#2 Updated by Muhammad Arif 2 months ago
- Status changed from Support In Progress to Pending Client Verification
- % Done changed from 0 to 100
- Resolution updated (diff)
#3 Updated by Muhammad Arif 2 months ago
- Status changed from Pending Client Verification to Ticket Resolved