Production Ticket(ST) #12218
KYMMSENG - invoice cannot be canceled
Job Remark:
Ticket Logged Date:
11/07/2024
Ticket No.:
Related Ticket ID:
Type:
Support Request
SLA Initial Response:
11/07/2024
SLA Delivery:
12/07/2024
Esclation Time:
Issue Reoccurance#:
Actual Initial Response:
11/07/2024
Resolution:
1) Check and simulate the invoice cancellation in preprod.
2) Found that the issue come from typo in source code.
3) Shanyou already fix and deploy to production.
Root cause: Typo in source code.
Requester ExpectedDeliveryDate:
Delay Justification:
Priority Seq:
Effort (Hour):
External Ticket #:
None
Description
@Cris Neoh MCC can help me check about this? The invoice cannot be canceled. It keeps loading when trying to cancel it.
History
#1 Updated by Rashdan Hussin 3 months ago
- Status changed from Assigned To to Support In Progress
#2 Updated by Rashdan Hussin 3 months ago
- Status changed from Support In Progress to Ticket Resolved
- % Done changed from 0 to 100
- Actual Initial Response set to 11/07/2024
- Resolution updated (diff)