Production Ticket(ST) #12217
Express365 - Enquiry on System function
Job Remark:
Ticket Logged Date:
03/07/2024
Ticket No.:
Related Ticket ID:
Type:
Support Request
SLA Initial Response:
03/07/2024
SLA Delivery:
03/07/2024
Esclation Time:
03/07/2024
Issue Reoccurance#:
Actual Initial Response:
03/07/2024
Resolution:
Problems: user enquiry does system allow us create the invoice number by not follow the running number
Solution: advise user the invoice number is automatically generated by generate.
Root cause: user enquiry - MCC
Requester ExpectedDeliveryDate:
Delay Justification:
Priority Seq:
Effort (Hour):
External Ticket #:
None
Guidance or help by :
None
Description
你好，我是express 365用户，有事请你帮忙
终于等到你回复了。
我想请问如何把cash sales num改一下，我不要顺着号码，可以改吗？谢谢。
invoice呢？可以改吗？
History
#1 Updated by Alfred Tan 3 months ago
- Status changed from Assigned To to Support In Progress
#2 Updated by Alfred Tan 3 months ago
- Status changed from Support In Progress to Pending Client Verification
- Esclation Time set to 03/07/2024
- Actual Initial Response set to 03/07/2024
- Resolution updated (diff)
#3 Updated by Alfred Tan 3 months ago
- Status changed from Pending Client Verification to Ticket Resolved