Production Ticket(ST) #12206
KYMMSENG UAT - channel dropdown field in customer module does not display any data
Job Remark:
Ticket Logged Date:
11/07/2024
Ticket No.:
Related Ticket ID:
Type:
Support Request
SLA Initial Response:
11/07/2024
SLA Delivery:
15/07/2024
Esclation Time:
Issue Reoccurance#:
Actual Initial Response:
11/07/2024
Resolution:
1) Escalate to level 3. https://app.clickup.com/t/9018039480/TK-760
Requester ExpectedDeliveryDate:
Delay Justification:
Priority Seq:
Effort (Hour):
External Ticket #:
None
Description
I also found the following issues during my testing in UAT environment:
-unable to upload transaction from mobile
-channel dropdown field in customer module does not display any data
these issue only happen in UAT, prod and preprod environment tested fine
History
#1 Updated by Rashdan Hussin 3 months ago
- Status changed from Assigned To to Support In Progress
#2 Updated by Rashdan Hussin 3 months ago
- Status changed from Support In Progress to Escalated to Level 3
- % Done changed from 0 to 50
- Actual Initial Response set to 11/07/2024
- Resolution updated (diff)
#3 Updated by Rashdan Hussin about 2 months ago
- Status changed from Escalated to Level 3 to Pending Client Verification
#4 Updated by Rashdan Hussin about 2 months ago
- Status changed from Pending Client Verification to Ticket Resolved
- % Done changed from 50 to 100