Production Ticket(ST) #12204
KYMMSENG - customer created through customer import will not be qualified for the promotion
Job Remark:
Ticket Logged Date:
11/07/2024
Ticket No.:
Related Ticket ID:
Type:
Support Request
SLA Initial Response:
11/07/2024
SLA Delivery:
15/07/2024
Esclation Time:
Issue Reoccurance#:
Actual Initial Response:
11/07/2024
Resolution:
1) Escalate to level 3. https://app.clickup.com/t/9018039480/TK-758
Requester ExpectedDeliveryDate:
Delay Justification:
Priority Seq:
Effort (Hour):
External Ticket #:
None
Description
I have finished testing this and found the following issue:
-customer created through customer import will not be qualified for the promotion even if meet condition
-need to update the customer (without editing anything) then the customer will only be qualified
-unable to test for customer created through the customer module due to issue found in the module
History
#1 Updated by Rashdan Hussin 3 months ago
- Status changed from Assigned To to Support In Progress
#2 Updated by Rashdan Hussin 3 months ago
- Status changed from Support In Progress to Escalated to Level 3
- % Done changed from 0 to 50
- Actual Initial Response set to 11/07/2024
- Resolution updated (diff)
#3 Updated by Rashdan Hussin about 2 months ago
- Status changed from Escalated to Level 3 to Pending Client Verification
#4 Updated by Rashdan Hussin about 2 months ago
- Status changed from Pending Client Verification to Ticket Resolved