Production Ticket(ST) #12203
KYMMSENG - duplicate so no
Job Remark:
Ticket Logged Date:
10/07/2024
Ticket No.:
Related Ticket ID:
Type:
Support Request
SLA Initial Response:
10/07/2024
SLA Delivery:
11/07/2024
Esclation Time:
Issue Reoccurance#:
Actual Initial Response:
10/07/2024
Resolution:
1) Try to simulate and replicate the issue.
2) Issue cant replicated.
3) Shuern will do enhancement for sales order transaction and updating running number process.
4) Escalate to level 3. https://app.clickup.com/t/9018039480/TK-757
Requester ExpectedDeliveryDate:
Delay Justification:
Priority Seq:
Effort (Hour):
External Ticket #:
None
Description
@Cris Neoh MCC duplicate so no
pls help me check for this
History
#1 Updated by Rashdan Hussin 3 months ago
- Status changed from Assigned To to Support In Progress
#2 Updated by Rashdan Hussin 3 months ago
- Status changed from Support In Progress to Escalated to Level 3
- % Done changed from 0 to 50
- Actual Initial Response set to 10/07/2024
- Resolution updated (diff)
#3 Updated by Rashdan Hussin about 2 months ago
- Status changed from Escalated to Level 3 to Pending Client Verification
#4 Updated by Rashdan Hussin about 2 months ago
- Status changed from Pending Client Verification to Ticket Resolved