Production Ticket(ST) #12202
KYMMSENG - Promotion Discount Amount and Percentage Not Tally
1) As discussed and agreed with JIm, for any promotion which started then system should not allow user to edit the benefit (disc amount or %), which will cause data integrity issue, MCC will add in the validation and provide deployment date
2) Escalate to level 3. https://app.clickup.com/t/9018039480/TK-841
Root cause: User do changes in promotion setup.
None
Description
Promotion Discount Amount and Percentage Not Tally
Invoice No: INKSMS002606-240710, Product Code: 14008403
History
#1 Updated by Rashdan Hussin 3 months ago
- Status changed from Assigned To to Support In Progress
#2 Updated by Rashdan Hussin 3 months ago
- Status changed from Support In Progress to Pending Client Feedback
Based on this issue, we notice the master promotion % was changed from 40% to 8% from backend, (after salesman download 40% and create an invoice with outlet), hence generate the export file system detect the invoice promo 40% is different from master promo 8%
Now pending discussion with suntory regarding to disallow changes for promotion
#3 Updated by Rashdan Hussin 2 months ago
- Status changed from Pending Client Feedback to Escalated to Level 3
- % Done changed from 0 to 50
- Actual Initial Response set to 10/07/2024
- Resolution updated (diff)
#4 Updated by Rashdan Hussin about 2 months ago
- Status changed from Escalated to Level 3 to Pending Client Verification
#5 Updated by Rashdan Hussin about 2 months ago
- Status changed from Pending Client Verification to Ticket Resolved