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Production Ticket(ST) #12191

SUNTORY - Customer Import Module Enhancement

Added by Rashdan Hussin 3 months ago. Updated 3 months ago.

Status:
Escalated to Level 3
Priority:
P3 - Medium
Assignee:
Start date:
09/07/2024
Due date:
31/07/2024
% Done:

0%

Estimated time:
Job Remark:
Ticket Logged Date:
09/07/2024
Ticket No.:
Related Ticket ID:
Type:
Support Request
SLA Initial Response:
09/07/2024
SLA Delivery:
31/07/2024
Esclation Time:
Issue Reoccurance#:
Actual Initial Response:
Resolution:

Escalate to level 3

Requester ExpectedDeliveryDate:
Delay Justification:
Priority Seq:
Effort (Hour):
External Ticket #:

None


Description

Hi @Jann Yap MCC regarding the customer import module, we found that many our client have multiple salesman for one customer. So, we have suggestion for enhancement

1) Cater multiple user code in person_in_charge column separate by comma

2) Remove the person_in_charge column in customer import template. Create new import module for person in charge

History

#1 Updated by Rashdan Hussin 3 months ago

  • Status changed from Assigned To to Support In Progress

#2 Updated by Rashdan Hussin 3 months ago

  • Status changed from Support In Progress to Escalated to Level 3
  • Assignee changed from Rashdan Hussin to Muhammad Arif
  • Resolution updated (diff)

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