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Production Ticket(ST) #12183

DailyFresh- Morning technical team. AST08 have issue with their stock. The stock for cream coco is negative even already top up the stock. Kindly advice.

Added by Muhammed Azhar Mohamed Maideen 3 months ago. Updated 3 months ago.

Status:
Ticket Resolved
Priority:
P3 - Medium
Start date:
09/07/2024
Due date:
11/07/2024
% Done:

0%

Estimated time:
Spent time:
Job Remark:
Ticket Logged Date:
09/07/2024
Ticket No.:
Related Ticket ID:
Type:
Support Request
SLA Initial Response:
09/07/2024
SLA Delivery:
Esclation Time:
Issue Reoccurance#:
Actual Initial Response:
09/07/2024
Resolution:

1) asked user what are the salesman activity

2) user claim the issue is resolved

3) root cause- User operational

Requester ExpectedDeliveryDate:
Delay Justification:
Priority Seq:
Effort (Hour):
External Ticket #:

None


Description

History

#1 Updated by Muhammed Azhar Mohamed Maideen 3 months ago

  • Project changed from Datanory to Datanory - DAILYFRESH

#2 Updated by Muhammed Azhar Mohamed Maideen 3 months ago

  • Status changed from Assigned To to Support In Progress

#3 Updated by Muhammed Azhar Mohamed Maideen 3 months ago

  • Status changed from Support In Progress to Ticket Resolved
  • Type set to Support Request
  • Actual Initial Response set to 09/07/2024
  • Resolution updated (diff)

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