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Production Ticket(ST) #12176

@Mcc Cris esr can't check back so detail in tab, it keeps crashing and show no porduct list when check back this so

Added by Muhammad Arif 3 months ago. Updated about 2 months ago.

Status:
Ticket Resolved
Priority:
P2 - High
Assignee:
Rashdan Hussin
Start date:
08/07/2024
Due date:
09/07/2024
% Done:

0%

Estimated time:
Spent time:
1.00 h
Job Remark:
Ticket Logged Date:
Ticket No.:
Related Ticket ID:
Type:
Support Request
SLA Initial Response:
08/07/2024
SLA Delivery:
09/07/2024
Esclation Time:
Issue Reoccurance#:
Actual Initial Response:
08/07/2024
Resolution:

Escalate to level 3

Requester ExpectedDeliveryDate:
Delay Justification:
Priority Seq:
Effort (Hour):
External Ticket #:

None

WhatsApp Video 2024-07-08 at 9.35.43 AM.mp4 (3.86 MB) WhatsApp Video 2024-07-08 at 9.35.43 AM.mp4 Muhammad Arif, 08/07/2024 10:47 AM

History

#1 Updated by Muhammad Arif 3 months ago

  • Status changed from Assigned To to Support In Progress

#2 Updated by Muhammad Arif 3 months ago

  • Status changed from Support In Progress to Escalated to Level 3

#3 Updated by Muhammad Arif 3 months ago

Rashdan to follow with tech team

#4 Updated by Muhammad Arif 3 months ago

  • Assignee changed from Muhammad Arif to Rashdan Hussin

#5 Updated by Rashdan Hussin about 2 months ago

  • Status changed from Escalated to Level 3 to Pending Client Verification

#6 Updated by Rashdan Hussin about 2 months ago

  • Status changed from Pending Client Verification to Ticket Resolved
  • Type set to Support Request
  • Resolution updated (diff)

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