Production Ticket(ST) #12175
Hi @Arif Ibrahim, it’s happen again. Need your assistance urgently
Start date:
06/07/2024
Due date:
06/07/2024
% Done:
100%
Estimated time:
Job Remark:
Ticket Logged Date:
06/07/2024
Ticket No.:
Related Ticket ID:
Type:
SLA Initial Response:
06/07/2024
SLA Delivery:
06/07/2024
Esclation Time:
Issue Reoccurance#:
Actual Initial Response:
06/07/2024
Resolution:
Root Cause: SP error (insert list more than value) sp_di_mobile_transaction_upload_integration
Solution: remove the additional column 'Bank'
Requester ExpectedDeliveryDate:
Delay Justification:
Priority Seq:
Effort (Hour):
External Ticket #:
None
Description
Salesman had uploaded the database.
History
#1 Updated by Muhammad Arif 3 months ago
- Status changed from Assigned To to Support In Progress
#2 Updated by Muhammad Arif 3 months ago
- Status changed from Support In Progress to Pending Client Verification
- Resolution updated (diff)
user: Noted, will ask my salesman to upload again.
#3 Updated by Muhammad Arif 3 months ago
- Status changed from Pending Client Verification to Ticket Resolved
- % Done changed from 0 to 100