Production Ticket(ST) #12172
TLE - apple cider not in system
Job Remark:
Ticket Logged Date:
05/07/2024
Ticket No.:
Related Ticket ID:
Type:
Support Request
SLA Initial Response:
05/07/2024
SLA Delivery:
09/07/2024
Esclation Time:
Issue Reoccurance#:
Actual Initial Response:
05/07/2024
Resolution:
1) Check the sku and customer details.
2) Found the item dont have any price code.
Root cause: Item dont have any price code.
Requester ExpectedDeliveryDate:
Delay Justification:
Priority Seq:
Effort (Hour):
External Ticket #:
None
Description
@~Cheah Hooi alright apple cider not in system
Stock count don't have ,but at stock availability have...
user: TLE_KK
pass: Fazera@960701
cust: 300-cc51
History
#1 Updated by Rashdan Hussin 3 months ago
- Status changed from Assigned To to Support In Progress
[12:15, 09/07/2024] Rashdan Hussin: Hi @~Era based on checking, we found that the item AL-VIN001 dont have any price code
[12:17, 09/07/2024] Rashdan Hussin: Kindly add price code for this item to make it available in the outlet
#2 Updated by Rashdan Hussin 3 months ago
- Status changed from Support In Progress to Ticket Resolved
- % Done changed from 0 to 100
- Actual Initial Response set to 05/07/2024
- Resolution updated (diff)