Production Ticket(ST) #12168
DATANORYTRIAL - Goods return approval page keep loading
Job Remark:
Ticket Logged Date:
05/07/2024
Ticket No.:
Related Ticket ID:
Type:
Support Request
SLA Initial Response:
05/07/2024
SLA Delivery:
09/07/2024
Esclation Time:
Issue Reoccurance#:
Actual Initial Response:
05/07/2024
Resolution:
1) Escalate to level 3. https://app.clickup.com/t/9018039480/TK-663
Requester ExpectedDeliveryDate:
Delay Justification:
Priority Seq:
Effort (Hour):
External Ticket #:
None
Description
Hi team. Please help to check goods return approval in trial. Once user click approve, the page is loading. Happen in ferntea and datanorytrial
History
#1 Updated by Rashdan Hussin 3 months ago
- Subject changed from DATANORYTRIAL - DATANORYTRIAL - Goods return approval page keep loading to DATANORYTRIAL - Goods return approval page keep loading
#2 Updated by Rashdan Hussin 3 months ago
- Status changed from Assigned To to Support In Progress
#3 Updated by Rashdan Hussin 3 months ago
- Status changed from Support In Progress to Escalated to Level 3
- % Done changed from 0 to 50
- Actual Initial Response set to 05/07/2024
- Resolution updated (diff)
#4 Updated by Rashdan Hussin 2 months ago
- Due date changed from 09/07/2024 to 17/07/2024
- Status changed from Escalated to Level 3 to Pending Client Verification
- % Done changed from 50 to 90
Already test in trial environment and found that the issue has been resolved.
#5 Updated by Rashdan Hussin 2 months ago
- Status changed from Pending Client Verification to Ticket Resolved
- % Done changed from 90 to 100