Project

General

Profile

Production Ticket(ST) #12166

FERNTEA - ferntea issue list

Added by Rashdan Hussin 3 months ago. Updated 2 months ago.

Status:
Ticket Resolved
Priority:
P3 - Medium
Assignee:
Rashdan Hussin
Start date:
05/07/2024
Due date:
17/07/2024
% Done:

100%

Estimated time:
Spent time:
24.00 h
Job Remark:
Ticket Logged Date:
05/07/2024
Ticket No.:
Related Ticket ID:
Type:
Support Request
SLA Initial Response:
05/07/2024
SLA Delivery:
09/07/2024
Esclation Time:
Issue Reoccurance#:
Actual Initial Response:
05/07/2024
Resolution:

Escalate to level 3

Requester ExpectedDeliveryDate:
Delay Justification:
Priority Seq:
Effort (Hour):
External Ticket #:

None

Description

Dear Rashdan,

Please refer to attached issue list that I’ve found in Ferntea Trial Environment while testing. Please assist to check and verify the issue.

Please keep in mind that I’ve scheduled a physical training with Ferntea PIC on this Friday morning.

Please let me know if you have any questions.

Thanks.

Warm Regards,

Muhamad Kamal Arif Bin Muhamad

https://crenergy.sharepoint.com/:x:/r/_layouts/15/Doc.aspx?sourcedoc=%7BF24EAB4A-4242-4B04-A649-3731745AE2CB%7D&file=Ferntea%20(Trial)%20Issue.xlsx&action=default&mobileredirect=true&wdsle=0

History

#1 Updated by Rashdan Hussin 3 months ago

  • Status changed from Assigned To to Support In Progress

1) Invoice is duplicate. No running number:
- https://app.clickup.com/t/86epm35qm

2) Van Sales unable to upload after finish all transaction

3) CN not showing in Collection

4) Unable to approve Goods Return in Web. Loading nonstop
- https://app.clickup.com/t/9018039480/TK-663

#2 Updated by Rashdan Hussin 3 months ago

  • Status changed from Support In Progress to Escalated to Level 3
  • % Done changed from 0 to 50
  • Actual Initial Response set to 05/07/2024
  • Resolution updated (diff)

#3 Updated by Rashdan Hussin 2 months ago

1) Invoice is duplicate. No running number:
- https://app.clickup.com/t/86epm35qm

Testing finding:
Test in trial version 4.1.4-trial.0
Collection already tested fine
For invoice running number, it will not have user code in the running number
Happen for credit sales where admin manually approve from web

Sample data:
Org: Datanorytrial
User code: User003
Customer code: Cust059
Invoice no: INDT000006-240715

4) Unable to approve Goods Return in Web. Loading nonstop
- https://app.clickup.com/t/9018039480/TK-663

Testing finding:
Tested in Trial version 4.1.4-trial.0
Test create good return in mobile then upload
Once uploaded, use admin to approve the good return
Upon testing, the page does not keep loading and no issue found when approve the good return

Sample data:
Org: Datanorytrial
User: User003
Customer: Cust068
Item: Skucode001, skucode002, skucode003
Approver: Admin
Good return no: GRuser003000005-240715

#4 Updated by Rashdan Hussin 2 months ago

  • Due date changed from 09/07/2024 to 17/07/2024
  • Status changed from Escalated to Level 3 to Pending Client Verification
  • % Done changed from 50 to 90

#5 Updated by Rashdan Hussin 2 months ago

  • Status changed from Pending Client Verification to Ticket Resolved
  • % Done changed from 90 to 100

Also available in: Atom PDF