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Production Ticket(ST) #12159

OROMEO - Why 2 SKU missing ya

Added by Rashdan Hussin 3 months ago. Updated 3 months ago.

Status:
Ticket Resolved
Priority:
P3 - Medium
Start date:
04/07/2024
Due date:
08/07/2024
% Done:

100%

Estimated time:
Spent time:
Job Remark:
Ticket Logged Date:
04/07/2024
Ticket No.:
Related Ticket ID:
Type:
Support Request
SLA Initial Response:
04/07/2024
SLA Delivery:
08/07/2024
Esclation Time:
Issue Reoccurance#:
Actual Initial Response:
04/07/2024
Resolution:

1) Check the product and customer price code.
2) Update all the customer price code.

Root cause: Customer price code not same as product price code.

Requester ExpectedDeliveryDate:
Delay Justification:
Priority Seq:
Effort (Hour):
External Ticket #:

None


Description

Double choc n berries still tiada dalam sku stock count
Why 2 SKU missing ya

All this chain store missing these 2 SKUs

History

#1 Updated by Rashdan Hussin 3 months ago

  • Status changed from Assigned To to Support In Progress

select * from customer where org_id = 'OROMEO' order by updated_date desc

select * from mst_price_code where org_id = 'OROMEO'

select * from customer where org_id = 'OROMEO' and price_id <> '8AF04032-222F-44CE-8BD6-F263A3272CE6'

--update customer set price_id = '8AF04032-222F-44CE-8BD6-F263A3272CE6', updated_date = getdate(), updated_by = 'Support'
--where org_id = 'OROMEO' and price_id <> '8AF04032-222F-44CE-8BD6-F263A3272CE6'

--select * into DMS_Ecosystem_Backup_Table.dbo._customer_20240705 from DMS_EcoSystem.dbo.customer

select * from product_item a
inner join mst_product_price b on b.item_id = a.item_id and b.org_id = 'OROMEO'
inner join mst_price_code c on c.price_id = b.price_code_id and c.org_id = 'OROMEO'
where not exists (select 1 from mst_product_price x where a.org_id = 'OROMEO' and x.item_id = a.item_id and x.price_code_id = '8AF04032-222F-44CE-8BD6-F263A3272CE6')
and a.org_id = 'OROMEO'

#2 Updated by Rashdan Hussin 3 months ago

  • Status changed from Support In Progress to Pending Client Verification
  • % Done changed from 0 to 90
  • Actual Initial Response set to 04/07/2024
  • Resolution updated (diff)

#3 Updated by Rashdan Hussin 3 months ago

  • Status changed from Pending Client Verification to Ticket Resolved
  • % Done changed from 90 to 100

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