Production Ticket(ST) #12148
TSH - clear off July route plan & re-import the latest route list
Job Remark:
Ticket Logged Date:
03/07/2024
Ticket No.:
Related Ticket ID:
Type:
Support Request
SLA Initial Response:
03/07/2024
SLA Delivery:
05/07/2024
Esclation Time:
Issue Reoccurance#:
Actual Initial Response:
03/07/2024
Resolution:
1) Delete all the route for july.
2) Reimport the route using file given by client.
Root cause: Reimport route plan.
Requester ExpectedDeliveryDate:
Delay Justification:
Priority Seq:
Effort (Hour):
External Ticket #:
None
Description
Can your side clear off July route plan & re-import the latest route list?
History
#1 Updated by Rashdan Hussin 3 months ago
- Status changed from Assigned To to Support In Progress
#2 Updated by Rashdan Hussin 3 months ago
- Status changed from Support In Progress to Ticket Resolved
- % Done changed from 0 to 100
- Actual Initial Response set to 03/07/2024
- Resolution updated (diff)