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Production Ticket(ST) #12147

GOLDCREST - why the EOD invoice sales amount no same?

Added by Muhammed Azhar Mohamed Maideen 3 months ago. Updated about 2 months ago.

Status:
Ticket Resolved
Priority:
P3 - Medium
Start date:
02/07/2024
Due date:
04/07/2024
% Done:

100%

Estimated time:
Spent time:
Job Remark:
Ticket Logged Date:
02/07/2024
Ticket No.:
Related Ticket ID:
Type:
Support Request
SLA Initial Response:
02/07/2024
SLA Delivery:
04/07/2024
Esclation Time:
Issue Reoccurance#:
Actual Initial Response:
02/07/2024
Resolution:

1) Escalate to level 3. https://app.clickup.com/t/9018039480/TK-652

Requester ExpectedDeliveryDate:
Delay Justification:
Priority Seq:
Effort (Hour):
External Ticket #:

None


WhatsApp Image 2024-07-02 at 16.00.19_da21ebb9.jpg (38.8 KB) WhatsApp Image 2024-07-02 at 16.00.19_da21ebb9.jpg Muhammed Azhar Mohamed Maideen, 03/07/2024 11:01 AM
EOD_01-07-2024.pdf (75.5 KB) EOD_01-07-2024.pdf Muhammed Azhar Mohamed Maideen, 03/07/2024 11:16 AM
EOD_15-07-2024.pdf (62.2 KB) EOD_15-07-2024.pdf Muhammed Azhar Mohamed Maideen, 15/07/2024 02:51 PM

History

#3 Updated by Muhammed Azhar Mohamed Maideen 3 months ago

  • Assignee changed from Muhammed Azhar Mohamed Maideen to Rashdan Hussin

#4 Updated by Rashdan Hussin 3 months ago

  • Status changed from Assigned To to Support In Progress

#5 Updated by Rashdan Hussin 3 months ago

  • Subject changed from Goldcrest- Hi please check, why the EOD invoice sales amount no same? to GOLDCREST - why the EOD invoice sales amount no same?
  • Due date changed from 05/07/2024 to 04/07/2024
  • Status changed from Support In Progress to Escalated to Level 3
  • % Done changed from 0 to 50
  • Type set to Support Request
  • SLA Delivery set to 04/07/2024
  • Actual Initial Response set to 02/07/2024
  • Resolution updated (diff)

select invoice_status, * from txn_invoice_history_header where created_by = '3285f21092ff4c4aa4b8cac31c1fcdbc' and invoice_date = '2024-07-01 00:00:00.000' order by created_date desc

#6 Updated by Muhammed Azhar Mohamed Maideen 2 months ago

Testing Finding In trail v4.1.4-Trial.0

Org_id= 'Goldcrest'

User: WWV
Product_code

'10-RCP-5'

250-BC01

customer 3021/001

10-RCP-5'- 5ctn
250-BC01- 5ctn

Inv no= inwwv000006-240715


customer 302a/187

10-RCP-5'- 5ctn
250-BC01- 6ctn

Inv no= inwwv000007-240715

----------------------------------------
302a/002:
10-RCP-5'- 10ctn
250-BC01- 10ctn
Inv no= inwwv000008-240715
-------------------------------------
302A/141
10-RCP-5'- 10ctn
250-BC01- 10ctn
Inv no= inwwv000009-240715

Total in the dashboard in the mobile 7583.00

total on the EOD summary = 8890.98
--------------------------------------------
inwwv000009-240715--> cancelled
Once the this particular invoice in cancel - The EOD Is updated to 6380.99

We have uploaded and download again the invoice sales In the dashboard already excluded the cancelled invoice to 5073.00
----------------------------------------------------

#7 Updated by Muhammed Azhar Mohamed Maideen 2 months ago

Currently in the trail environmnet

#8 Updated by Rashdan Hussin about 2 months ago

  • Status changed from Escalated to Level 3 to Pending Client Verification

#9 Updated by Rashdan Hussin about 2 months ago

  • Status changed from Pending Client Verification to Ticket Resolved
  • % Done changed from 50 to 100

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