Production Ticket(ST) #12127
Goldcrest-Hi, can help to check why route summary for BRY shown no data to display?
Job Remark:
Ticket Logged Date:
01/07/2024
Ticket No.:
Related Ticket ID:
Type:
Support Request
SLA Initial Response:
01/07/2024
SLA Delivery:
Esclation Time:
Issue Reoccurance#:
Actual Initial Response:
01/07/2024
Resolution:
check mobile
2) check in the DMS
3) root cause- bug
Requester ExpectedDeliveryDate:
Delay Justification:
Priority Seq:
Effort (Hour):
External Ticket #:
None
Description
History
#2 Updated by Muhammed Azhar Mohamed Maideen 3 months ago
- Status changed from Assigned To to Support In Progress
#3 Updated by Muhammed Azhar Mohamed Maideen 3 months ago
- Status changed from Support In Progress to Escalated to Level 3
- Resolution updated (diff)
#4 Updated by Muhammed Azhar Mohamed Maideen 3 months ago
- Status changed from Escalated to Level 3 to Pending Client Verification
- Actual Initial Response set to 01/07/2024
#5 Updated by Muhammed Azhar Mohamed Maideen 3 months ago
- Status changed from Pending Client Verification to Ticket Resolved
- Type set to Support Request