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Production Ticket(ST) #12124

DIFFERENCE BALANCE IN CUSTOMER LEDGER

Added by Muhammad Arif 3 months ago. Updated 3 months ago.

Status:
Ticket Resolved
Priority:
P2 - High
Assignee:
Start date:
28/06/2024
Due date:
01/07/2024
% Done:

0%

Estimated time:
Job Remark:
Ticket Logged Date:
Ticket No.:
Related Ticket ID:
Type:
SLA Initial Response:
28/06/2024
SLA Delivery:
01/07/2024
Esclation Time:
Issue Reoccurance#:
Actual Initial Response:
28/06/2024
Resolution:
Requester ExpectedDeliveryDate:
Delay Justification:
Priority Seq:
Effort (Hour):
External Ticket #:

None

Guidance or help by :
None

Description

Hi,

for your information, for DKASIH seremban not paid but printing on customer ledger show dont have outstanding..why ya?

will effect on our balance sheet

300060.JPG (73.2 KB) 300060.JPG Muhammad Arif, 01/07/2024 09:25 AM
3000058.JPG (77.7 KB) 3000058.JPG Muhammad Arif, 01/07/2024 09:25 AM

History

#1 Updated by Muhammad Arif 3 months ago

  • Status changed from Assigned To to Support In Progress

#2 Updated by Muhammad Arif 3 months ago

  • Status changed from Support In Progress to Escalated to 3rd Party

#3 Updated by Muhammad Arif 3 months ago

  • Status changed from Escalated to 3rd Party to Pending Client Verification

Hi Kamal, as tested, the customer is working fine

#4 Updated by Muhammad Arif 3 months ago

  • Status changed from Pending Client Verification to Ticket Resolved

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