Production Ticket(ST) #12119
DAILYFRESH - He managed to lock in but EOD show no transaction
Job Remark:
Ticket Logged Date:
28/06/2024
Ticket No.:
Related Ticket ID:
Type:
Support Request
SLA Initial Response:
28/06/2024
SLA Delivery:
02/07/2024
Esclation Time:
Issue Reoccurance#:
Actual Initial Response:
01/07/2024
Resolution:
1) checked Mobile Datasase
2) checked database
3) root cause- User operational
Requester ExpectedDeliveryDate:
Delay Justification:
Priority Seq:
Effort (Hour):
External Ticket #:
None
Description
He managed to lock in but EOD show no transaction
Already uploaded database. Pls help to check
History
#1 Updated by Rashdan Hussin 3 months ago
- Status changed from Assigned To to Support In Progress
#2 Updated by Muhammed Azhar Mohamed Maideen 3 months ago
- Status changed from Support In Progress to Ticket Resolved
- Actual Initial Response set to 01/07/2024
- Resolution updated (diff)