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Production Ticket(ST) #12113

Salesman Activity Report - Non Applicable?

Added by Muhammad Arif 3 months ago. Updated 3 months ago.

Status:
Escalated to Level 3
Priority:
P2 - High
Assignee:
Start date:
28/06/2024
Due date:
15/07/2024
% Done:

0%

Estimated time:
Job Remark:
Ticket Logged Date:
Ticket No.:
Related Ticket ID:
Type:
SLA Initial Response:
28/06/2024
SLA Delivery:
29/06/2024
Esclation Time:
Issue Reoccurance#:
Actual Initial Response:
28/06/2024
Resolution:

Customer Class
Root Cause: New feature partial deployed to prod
Solution: datanory team will do full deployment by mid of july

Requester ExpectedDeliveryDate:
Delay Justification:
Priority Seq:
Effort (Hour):
External Ticket #:

None


Description

History

#1 Updated by Muhammad Arif 3 months ago

  • Status changed from Assigned To to Support In Progress

#2 Updated by Muhammad Arif 3 months ago

  • Due date changed from 29/06/2024 to 15/07/2024
  • Status changed from Support In Progress to Escalated to Level 3
  • Resolution updated (diff)

Shu Ern Datanory Team: we targeted a full deployment on mid of July

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