Production Ticket(ST) #12103
OROMEO - import “Yellow” highlighted “new customer” into datanory
Job Remark:
Ticket Logged Date:
26/06/2024
Ticket No.:
Related Ticket ID:
Type:
Support Request
SLA Initial Response:
26/06/2024
SLA Delivery:
28/06/2024
Esclation Time:
Issue Reoccurance#:
Actual Initial Response:
26/06/2024
Resolution:
1) Review and verify all the data in the excel file provided.
2) Update the customer details follow the data from the file.
Root cause: Customer details update.
Requester ExpectedDeliveryDate:
Delay Justification:
Priority Seq:
Effort (Hour):
External Ticket #:
None
Description
Hi Rashdan,
Seek for your assistance to import “Yellow” highlighted “new customer” into datanory.
History
#1 Updated by Rashdan Hussin 3 months ago
- Status changed from Assigned To to Support In Progress
#2 Updated by Rashdan Hussin 3 months ago
- File Screenshot 2024-06-26 214047.png Screenshot 2024-06-26 214047.png added
- Status changed from Support In Progress to Pending Client Verification
- % Done changed from 0 to 90
- Actual Initial Response set to 26/06/2024
- Resolution updated (diff)
#3 Updated by Rashdan Hussin 3 months ago
- Status changed from Pending Client Verification to Ticket Resolved
- % Done changed from 90 to 100