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Production Ticket(ST) #12090

can't approve inv

Added by Muhammad Arif 3 months ago. Updated 3 months ago.

Status:
Ticket Resolved
Priority:
P2 - High
Assignee:
Start date:
25/06/2024
Due date:
25/06/2024
% Done:

100%

Estimated time:
Job Remark:
Ticket Logged Date:
25/06/2024
Ticket No.:
Related Ticket ID:
Type:
SLA Initial Response:
25/06/2024
SLA Delivery:
25/06/2024
Esclation Time:
Issue Reoccurance#:
Actual Initial Response:
25/06/2024
Resolution:
Requester ExpectedDeliveryDate:
Delay Justification:
Priority Seq:
Effort (Hour):
External Ticket #:

None


History

#1 Updated by Muhammad Arif 3 months ago

  • Due date set to 25/06/2024
  • Status changed from Pending Task Assignment to Assigned To
  • Assignee set to Muhammad Arif
  • Priority changed from P3 - Medium to P2 - High
  • Ticket Logged Date set to 25/06/2024
  • SLA Initial Response set to 25/06/2024
  • SLA Delivery set to 25/06/2024
  • Actual Initial Response set to 25/06/2024

#2 Updated by Muhammad Arif 3 months ago

  • Status changed from Assigned To to Support In Progress

#3 Updated by Muhammad Arif 3 months ago

  • Status changed from Support In Progress to Pending Client Feedback

[11:49 am, 25/06/2024] Arif Ibrahim: Hi @~ElaineKaw , can u try to refresh the page and check again?
[11:50 am, 25/06/2024] Arif Ibrahim: as checked from our side, both invoice has been approved
we suspect this is due to display issue. can u help to confirm if u able to see updated status for both invoice/SO after refresh the page?

#4 Updated by Muhammad Arif 3 months ago

  • Status changed from Pending Client Feedback to Ticket Resolved
  • % Done changed from 0 to 100

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