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Production Ticket(ST) #12087

Snekku- hi @Azhar13 check in change to no shown any outlet name?

Added by Muhammed Azhar Mohamed Maideen 3 months ago. Updated 3 months ago.

Status:
Ticket Resolved
Priority:
P3 - Medium
Assignee:
Muhammed Azhar Mohamed Maideen
Start date:
25/06/2024
Due date:
27/06/2024
% Done:

0%

Estimated time:
Spent time:
3.00 h
Job Remark:
Ticket Logged Date:
25/06/2024
Ticket No.:
Related Ticket ID:
Type:
Support Request
SLA Initial Response:
25/06/2024
SLA Delivery:
Esclation Time:
Issue Reoccurance#:
Actual Initial Response:
26/06/2024
Resolution:

1) simulate the issue

2) root cause- user enquiry clarification

Requester ExpectedDeliveryDate:
Delay Justification:
Priority Seq:
Effort (Hour):
External Ticket #:

None

Description


WhatsApp Image 2024-06-24 at 15.29.44_2f2c445f.jpg (50.2 KB) WhatsApp Image 2024-06-24 at 15.29.44_2f2c445f.jpg Muhammed Azhar Mohamed Maideen, 25/06/2024 09:19 AM
WhatsApp Image 2024-06-24 at 15.29.49_f5ebc2f9.jpg (39.5 KB) WhatsApp Image 2024-06-24 at 15.29.49_f5ebc2f9.jpg Muhammed Azhar Mohamed Maideen, 25/06/2024 09:19 AM

History

#1 Updated by Muhammed Azhar Mohamed Maideen 3 months ago

  • Status changed from Assigned To to Support In Progress

#2 Updated by Muhammed Azhar Mohamed Maideen 3 months ago

  • Status changed from Support In Progress to Pending Client Verification
  • Type set to Support Request
  • Resolution updated (diff)

Another cause since this is google service user has to zoom in to able to see the outlet

#3 Updated by Muhammed Azhar Mohamed Maideen 3 months ago

  • Status changed from Pending Client Verification to Ticket Resolved
  • Actual Initial Response set to 26/06/2024

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