Production Ticket(ST) #12085
Suntory- Missing INV in detail
Job Remark:
Ticket Logged Date:
25/06/2024
Ticket No.:
Related Ticket ID:
Type:
Support Request
SLA Initial Response:
25/06/2024
SLA Delivery:
Esclation Time:
Issue Reoccurance#:
Actual Initial Response:
25/06/2024
Resolution:
Escalate to Joe and Issue solved by Joe
Root cause- Unknown
Requester ExpectedDeliveryDate:
Delay Justification:
Priority Seq:
Effort (Hour):
External Ticket #:
None
Description
based on elaine report today invoice which she created in backend when export is missing details and error in discount, also when she try view back in web show blank page
Suntory is doing closing these 2 days please help to check and resolve all issues
History
#1 Updated by Muhammed Azhar Mohamed Maideen 3 months ago
- Project changed from Datanory - GOLDCREST to Datanory - SUNTORY
#2 Updated by Muhammed Azhar Mohamed Maideen 3 months ago
- Project changed from Datanory - SUNTORY to Datanory - SUNTORY
#3 Updated by Muhammed Azhar Mohamed Maideen 3 months ago
- Status changed from Assigned To to Support In Progress
#4 Updated by Muhammed Azhar Mohamed Maideen 3 months ago
- Status changed from Support In Progress to Ticket Resolved
- % Done changed from 0 to 100
- Type set to Support Request
- Actual Initial Response set to 25/06/2024
- Resolution updated (diff)