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Production Ticket(ST) #12083

KYMMSENG - after create new customer from add Customer module, then salesman value empty

Added by Rashdan Hussin 3 months ago. Updated 3 months ago.

Status:
Ticket Resolved
Priority:
P3 - Medium
Assignee:
Start date:
21/06/2024
Due date:
24/06/2024
% Done:

0%

Estimated time:
Job Remark:
Ticket Logged Date:
21/06/2024
Ticket No.:
Related Ticket ID:
Type:
Support Request
SLA Initial Response:
21/06/2024
SLA Delivery:
24/06/2024
Esclation Time:
Issue Reoccurance#:
Actual Initial Response:
Resolution:
Requester ExpectedDeliveryDate:
Delay Justification:
Priority Seq:
Effort (Hour):
External Ticket #:

None


Description

HI support team, please log issue as user report after create new customer from add Customer module, then salesman value empty (user need to reupdate by edit the customer info), but during add salesman dropdown is mandatory
*these 3 customer is created not using upload modules

History

#1 Updated by Rashdan Hussin 3 months ago

  • Status changed from Assigned To to Support In Progress

#2 Updated by Rashdan Hussin 3 months ago

  • Status changed from Support In Progress to Pending Client Feedback

- Already test in production environment
- Found no issue to add new customer
- The salesman value didnt missing after submit
- Need to verify with user

#3 Updated by Rashdan Hussin 3 months ago

  • Assignee changed from Rashdan Hussin to Muhammad Arif

#4 Updated by Muhammad Arif 3 months ago

  • Status changed from Pending Client Feedback to Monitoring

#5 Updated by Muhammad Arif 3 months ago

  • Status changed from Monitoring to Ticket Resolved

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