Production Ticket(ST) #12078
Snekku - Hi @Azhar13 why not follow time sequence ya
Job Remark:
Ticket Logged Date:
21/06/2024
Ticket No.:
Related Ticket ID:
Type:
Support Request
SLA Initial Response:
21/06/2024
SLA Delivery:
Esclation Time:
Issue Reoccurance#:
Actual Initial Response:
21/06/2024
Resolution:
1) checked the portal
2) Escalated to technical team for further check
root cause Bug
Requester ExpectedDeliveryDate:
Delay Justification:
Priority Seq:
Effort (Hour):
External Ticket #:
None
Description
History
#1 Updated by Muhammed Azhar Mohamed Maideen 3 months ago
- Status changed from Assigned To to Support In Progress
#2 Updated by Muhammed Azhar Mohamed Maideen 3 months ago
- Status changed from Support In Progress to Escalated to Level 3
- Resolution updated (diff)
#4 Updated by Muhammed Azhar Mohamed Maideen 3 months ago
Fixes done by : 5/7/2024
#5 Updated by Muhammed Azhar Mohamed Maideen 3 months ago
- Due date changed from 25/06/2024 to 05/07/2024
#6 Updated by Muhammed Azhar Mohamed Maideen 3 months ago
Click up status : trail need to do testing from my side
#8 Updated by Muhammed Azhar Mohamed Maideen 2 months ago
- Status changed from Escalated to Level 3 to Pending Client Verification
- Type set to Support Request
#9 Updated by Muhammed Azhar Mohamed Maideen 2 months ago
- Status changed from Pending Client Verification to Ticket Resolved
- Actual Initial Response set to 21/06/2024