Production Ticket(ST) #12071
Snekku- Hi @Azhar13 please check why user me8 unable check in, thanks
Job Remark:
Ticket Logged Date:
21/06/2024
Ticket No.:
Related Ticket ID:
Type:
User Enquiry & Clarification
SLA Initial Response:
21/06/2024
SLA Delivery:
Esclation Time:
Issue Reoccurance#:
Actual Initial Response:
21/06/2024
Resolution:
1) restore user database
2)replicate issue
Root cause- operational user
Requester ExpectedDeliveryDate:
Delay Justification:
Priority Seq:
Effort (Hour):
External Ticket #:
None
Description
History
#1 Updated by Muhammed Azhar Mohamed Maideen 3 months ago
- Status changed from Assigned To to Support In Progress
#2 Updated by Muhammed Azhar Mohamed Maideen 3 months ago
- File WhatsApp Video 2024-06-21 at 09.47.33_a4ddc376.mp4 WhatsApp Video 2024-06-21 at 09.47.33_a4ddc376.mp4 added
- Status changed from Support In Progress to Pending Client Verification
- Resolution updated (diff)
#3 Updated by Muhammed Azhar Mohamed Maideen 3 months ago
- Status changed from Pending Client Verification to Ticket Resolved
- Type set to User Enquiry & Clarification
- Actual Initial Response set to 21/06/2024
- Resolution updated (diff)