Production Ticket(ST) #12057
Express365 - Enquiry Customer Account
Job Remark:
Ticket Logged Date:
19/06/2024
Ticket No.:
Related Ticket ID:
Type:
Support Request
SLA Initial Response:
19/06/2024
SLA Delivery:
21/06/2024
Esclation Time:
20/06/2024
Issue Reoccurance#:
Actual Initial Response:
20/06/2024
Resolution:
Problems: user enquiry statement of customer
Step to simulate the problem: check the web
Root cause: user enquiry - MCC
Current outcome: feedback to user
Time spent on: check
Requester ExpectedDeliveryDate:
Delay Justification:
Priority Seq:
Effort (Hour):
External Ticket #:
None
Guidance or help by :
None
Description
How can i generate SOA ye?
Can you teach me for that
Statement of account
History
#1 Updated by Alfred Tan 3 months ago
- Status changed from Assigned To to Support In Progress
#2 Updated by Alfred Tan 3 months ago
- File d51fc97d-6b58-4dae-a934-9401f1690456.jpg d51fc97d-6b58-4dae-a934-9401f1690456.jpg added
- Status changed from Support In Progress to Pending Client Verification
- Esclation Time set to 20/06/2024
- Actual Initial Response set to 20/06/2024
- Resolution updated (diff)
#3 Updated by Alfred Tan 3 months ago
- Status changed from Pending Client Verification to Ticket Resolved