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Production Ticket(ST) #12053

GOLDCREST - salesman BRY do van good request by there is nothing shown up in datanory for use to do approval

Added by Muhammed Azhar Mohamed Maideen 3 months ago. Updated 3 months ago.

Status:
Ticket Resolved
Priority:
P2 - High
Start date:
20/06/2024
Due date:
21/06/2024
% Done:

100%

Estimated time:
Spent time:
Job Remark:
Ticket Logged Date:
20/06/2024
Ticket No.:
Related Ticket ID:
Type:
Support Request
SLA Initial Response:
20/06/2024
SLA Delivery:
Esclation Time:
Issue Reoccurance#:
Actual Initial Response:
20/06/2024
Resolution:

1) Explain to customer how the van goods request work.

Root cause: User enquiry regarding warehouse in van goods request.

Requester ExpectedDeliveryDate:
Delay Justification:
Priority Seq:
Effort (Hour):
External Ticket #:

None


Description

1. we want generate a new user, new line, new branch, new warehouse, which under code BRY

History

#1 Updated by Rashdan Hussin 3 months ago

  • Status changed from Assigned To to Support In Progress

#2 Updated by Rashdan Hussin 3 months ago

  • Subject changed from Goldcrest- hi, now we facing a issue, now salesman BRY do van good request by there is nothing shown up in datanory for use to do approval instead of we change the setting ourselves, can your side help us do the initial setting to GOLDCREST - salesman BRY do van good request by there is nothing shown up in datanory for use to do approval
  • Status changed from Support In Progress to Ticket Resolved
  • % Done changed from 0 to 100
  • Type set to Support Request
  • Actual Initial Response set to 20/06/2024
  • Resolution updated (diff)

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