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Production Ticket(ST) #12043

Daily Fresh- Why the sistem sales & handheld sales not same for TAI05?

Added by Muhammed Azhar Mohamed Maideen 3 months ago. Updated 3 months ago.

Status:
Ticket Resolved
Priority:
P3 - Medium
Start date:
18/06/2024
Due date:
20/06/2024
% Done:

0%

Estimated time:
Spent time:
Job Remark:
Ticket Logged Date:
18/06/2024
Ticket No.:
Related Ticket ID:
Type:
Support Request
SLA Initial Response:
18/06/2024
SLA Delivery:
Esclation Time:
Issue Reoccurance#:
Actual Initial Response:
20/06/2024
Resolution:

http://124.217.245.100:90/redmine/issues/12015

Requester ExpectedDeliveryDate:
Delay Justification:
Priority Seq:
Effort (Hour):
External Ticket #:

None


History

#1 Updated by Muhammed Azhar Mohamed Maideen 3 months ago

  • Subject changed from Da to Daily Fresh - Hi technical team. Here i attach the SALES QUANTITY BY ITEM REPORT MAY 2024. The report until 31/5/2024.

#2 Updated by Muhammed Azhar Mohamed Maideen 3 months ago

  • Subject changed from Daily Fresh - Hi technical team. Here i attach the SALES QUANTITY BY ITEM REPORT MAY 2024. The report until 31/5/2024. to Daily Fresh- Why the sistem sales & handheld sales not same for TAI05?

#3 Updated by Muhammed Azhar Mohamed Maideen 3 months ago

As we check from our side the calculation based on the mobile is correct. Already had a call with customer we suspect this is due to the Pivot table. our team will review the pivot table that is provided by customer to check the root cause of this discrepancy.
there is similat ticket same as arif

http://124.217.245.100:90/redmine/issues/12015

#4 Updated by Muhammed Azhar Mohamed Maideen 3 months ago

  • Status changed from Assigned To to Support In Progress

#5 Updated by Muhammed Azhar Mohamed Maideen 3 months ago

  • Status changed from Support In Progress to Ticket Resolved
  • Type set to Support Request
  • Actual Initial Response set to 20/06/2024
  • Resolution updated (diff)

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