Production Ticket(ST) #12041
Snekku- hi @Azhar13 ms7 inform again unable check in
Job Remark:
Ticket Logged Date:
18/06/2024
Ticket No.:
Related Ticket ID:
Type:
Support Request
SLA Initial Response:
18/06/2024
SLA Delivery:
Esclation Time:
Issue Reoccurance#:
Actual Initial Response:
18/06/2024
Resolution:
1) checked the mobile database
2) Technical team already made a temporary fix on this
3) As We check we could not replicate the issue and root cause on this
4) need to check deep in further on this issue
Requester ExpectedDeliveryDate:
Delay Justification:
Priority Seq:
Effort (Hour):
External Ticket #:
None
Description
then she try check out, can check out
so caused check in 3 times, check out 4 times
but now unable check in again
already click upload database
History
#1 Updated by Muhammed Azhar Mohamed Maideen 3 months ago
- Subject changed from Snekku- Hi pls check, inmcj000299-240517 already cancel, but mobile showing to Snekku- hi @Azhar13 ms7 inform again unable check in
#2 Updated by Muhammed Azhar Mohamed Maideen 3 months ago
- Status changed from Assigned To to Support In Progress
#3 Updated by Muhammed Azhar Mohamed Maideen 3 months ago
- Status changed from Support In Progress to Monitoring
- Resolution updated (diff)
#4 Updated by Muhammed Azhar Mohamed Maideen 3 months ago
- Status changed from Monitoring to Ticket Resolved
- Type set to Support Request
- Actual Initial Response set to 18/06/2024