Production Ticket(ST) #12023
Goldcrest- hi, can help to check why user BRY want request stock the warehouse got JNL & JNM only? don't have BRY
0%
1) check in the warehouse module
2) quantities have not assigned in
3) root cause- user enquiry and clarification
None
Description
History
#1 Updated by Muhammed Azhar Mohamed Maideen 3 months ago
- Status changed from Assigned To to Support In Progress
#2 Updated by Muhammed Azhar Mohamed Maideen 3 months ago
- Status changed from Support In Progress to Pending Client Verification
- Resolution updated (diff)
#3 Updated by Muhammed Azhar Mohamed Maideen 3 months ago
- Assignee changed from Muhammed Azhar Mohamed Maideen to Muhammad Arif
Hi arif for this ticket just left to pending verification
the enquiry is about customer create new warehouse but they could not display it in the mobile
As I check from our side we found that the is no customer assigned same as warehouse branch
We had a conversation with goldcrest hotline(miss charlene)hi miss Charlene as we check from our side we notice that the BRY branch has not been assigned to the customer
Therefore the BRY warehouse will not show up. The warehouse only show up if there any customer have same branch with warehouse branch
Meanwhile you may use JNL or JNM branch to perform van good request. Let us know if the problem is still persist Thank you
-- Conversation via whats app privately.
--End Shift
-- handover to arif
#4 Updated by Muhammad Arif 3 months ago
- Status changed from Pending Client Verification to Support In Progress
Daphne: which mean that once user BRY generate new customer, then only BRY warehouse will appear automatically?
#5 Updated by Muhammad Arif 3 months ago
- Status changed from Support In Progress to Pending Client Verification
#6 Updated by Muhammad Arif 3 months ago
- Status changed from Pending Client Verification to Ticket Resolved