Production Ticket(ST) #12013
POS - enquiry the settings
Job Remark:
Ticket Logged Date:
13/06/2024
Ticket No.:
Related Ticket ID:
Type:
Support Request
SLA Initial Response:
13/06/2024
SLA Delivery:
15/06/2024
Esclation Time:
13/06/2024
Issue Reoccurance#:
Actual Initial Response:
13/06/2024
Resolution:
Problems: user cannot do settings location in POS
Step to simulate the problem: simulate issue
Root cause: user enquiry - MCC
Current outcome: the system working fine
Time spent on: simulate issue
Requester ExpectedDeliveryDate:
Delay Justification:
Priority Seq:
Effort (Hour):
External Ticket #:
None
Guidance or help by :
None
Description
i receive this error
how to sync data
cannot assign terminal
can you pls assist
there's error on the top telling terminal is not assigned
then when try to set terminal
the window appear
History
#1 Updated by Alfred Tan 3 months ago
- Status changed from Assigned To to Support In Progress
#2 Updated by Alfred Tan 3 months ago
- Status changed from Support In Progress to Pending Client Verification
- % Done changed from 0 to 50
- Esclation Time set to 13/06/2024
- Actual Initial Response set to 13/06/2024
- Resolution updated (diff)
#3 Updated by Alfred Tan 3 months ago
- % Done changed from 50 to 100
#4 Updated by Alfred Tan 3 months ago
- Status changed from Pending Client Verification to Ticket Resolved