Production Ticket(ST) #12007
Daily Fresh- Hi technical team. SEL07 cancel this invoice. I already said that cancel from handheld no need to stock in back cause is auto will stock in back unless if cancel using website. But user said, the bread not stock in.
Job Remark:
Ticket Logged Date:
12/06/2024
Ticket No.:
Related Ticket ID:
Type:
Support Request
SLA Initial Response:
12/06/2024
SLA Delivery:
Esclation Time:
Issue Reoccurance#:
Actual Initial Response:
12/06/2024
Resolution:
1)requested user to upload database
2) Checked the mobile database
3) escalate to technical team to further check on this
Requester ExpectedDeliveryDate:
Delay Justification:
Priority Seq:
Effort (Hour):
External Ticket #:
None
Description
History
#1 Updated by Muhammed Azhar Mohamed Maideen 3 months ago
- Status changed from Assigned To to Support In Progress
#2 Updated by Muhammed Azhar Mohamed Maideen 3 months ago
- Status changed from Support In Progress to Escalated to Level 3
- Resolution updated (diff)
#5 Updated by Muhammed Azhar Mohamed Maideen 3 months ago
Click Up Status: In Progress
#6 Updated by Muhammed Azhar Mohamed Maideen 3 months ago
As I check with technical team feedback
Technical team will put this issue in the watchlist since the issue could not replicate
#7 Updated by Muhammed Azhar Mohamed Maideen 3 months ago
- Status changed from Escalated to Level 3 to Monitoring
#8 Updated by Muhammed Azhar Mohamed Maideen 2 months ago
- Status changed from Monitoring to Ticket Resolved
- Type set to Support Request
- Actual Initial Response set to 12/06/2024
As We check from our and monitor from our side the issue is not occur again
Hence case close.