Production Ticket(ST) #12002
Hi team, user mentioned that when salesman upload sales order from tablet, there are 8 items.
Start date:
12/06/2024
Due date:
12/06/2024
% Done:
0%
Estimated time:
Job Remark:
Ticket Logged Date:
12/06/2024
Ticket No.:
Related Ticket ID:
Type:
SLA Initial Response:
12/06/2024
SLA Delivery:
13/06/2024
Esclation Time:
Issue Reoccurance#:
Actual Initial Response:
12/06/2024
Resolution:
root cause: operation issue
Requester ExpectedDeliveryDate:
Delay Justification:
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Effort (Hour):
External Ticket #:
None
Description
before upload
After upload
[7:04 pm, 11/06/2024] Mcc Joe: Hi team, user mentioned that when salesman upload sales order from tablet, there are 8 items.
[7:05 pm, 11/06/2024] Mcc Joe: But after salesman upload to web, the SO in web only shows 1 item. Salesman have go back tablet and check, tablet also become 1 item.
[7:05 pm, 11/06/2024] Mcc Joe: Please help to log this issue and check tmr morning. Thanks
History
#1 Updated by Muhammad Arif 3 months ago
- Status changed from Assigned To to Support In Progress
Hi Joe, kindly help to check with user the step for this one
#2 Updated by Muhammad Arif 3 months ago
- Status changed from Support In Progress to Pending Client Feedback
#3 Updated by Muhammad Arif 3 months ago
- Status changed from Pending Client Feedback to Ticket Resolved
- Resolution updated (diff)